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Understanding an email's click-through rate

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RobC963
Rookie
0 Votes

If the email comes up as having "to click to download pictures" is that considered a reported click?

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William_A
Administrator
0 Votes

Hello @RobC963 ,

 

There are no tracking links associated with an email program's "click to show" or "download images" functions, so no. If you have a link attached to an image, the contact would need to allow/download the image first, then actually click the image for it to count as a click report.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @RobC963 ,

 

There are no tracking links associated with an email program's "click to show" or "download images" functions, so no. If you have a link attached to an image, the contact would need to allow/download the image first, then actually click the image for it to count as a click report.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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