Solved: Unsubscribing - Constant Contact Community

MaritzaL36 · ‎03-11-2024

When people unsubscribe, are they taken off email lists? If I send future emails, it wont send to them, right?

William_A · ‎03-11-2024

If a contact has unsubscribed from you, then they are removed from all of your lists, and cannot be re-added unless they explicitly sign back up. Since they aren't on any lists, they won't be sent to.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎03-11-2024

Hello @MaritzaL36 ,

If a contact has unsubscribed from you, then they are removed from all of your lists, and cannot be re-added unless they explicitly sign back up. Since they aren't on any lists, they won't be sent to.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Unsubscribing

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.