One of the members at my club calls me every few days saying he isn't receiving the emails, when I go to check his subscription, it shows that he is unsubscribed. We've gone back and forth with me resubscribing him, I thought it was a user error, but it's become clear he isn't unsubscribing from our emails willingly. He has a Comcast email address. I've tried contacting Constant Contact directly regarding this issue, and I haven't been given much help on how to fix this problem for good. I now have a second member with an Outlook email address with the SAME issue. Please help, I don't have time to troubleshoot these types of issues daily. Thank you in advance!
Hello @JordinL4 ,
If you're noticing unusual unsubscribe activity, there's a few things to check:
Hello @JordinL4 ,
If you're noticing unusual unsubscribe activity, there's a few things to check:
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