Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

White lines appearing between coloured blocks in test email

GilY26
Rookie
0 Votes

I'm encountering a very frustrating glitch in which there are white lines showing between coloured blocks grouped together. For example- I'll have a coloured block with two spaces on the top and bottom, all dark blue. What should be all dark blue has thin white lines where the edge of the different blocks are. I cannot change the entire email background to this colour as it's the same as my heading titles. 

 

The white lines do not show up in the editor or preview, only when the email is actually sent out. Tried multiple workarounds and reset all the colours and it's still not fixed. 

 

Help! It looks terrible. Screenshot 2024-11-27 at 2.48.13 PM.png

1 REPLY 1
William_A
Administrator
0 Votes

Hello @GilY26 ,

 

Is this occurring for you in Outlook? Or is it occurring in other email programs / apps you have access to?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST