Why am I getting an error message when I click "edit" the "Update subscriber profile" email?

KatieC
Rookie
0 Votes

I have tried to edit this email by logging in as an account owner and an account manager of our account, but I keep getting the error message: "You have encountered an error. Please try again in a few minutes." Much more than a few minutes later, I tried again and I'm still getting the error. Is this broken? Thank you!image (1).png

1 REPLY 1
William_A
Administrator
0 Votes

Hello @KatieC ,

 

I'd advise calling general support for live troubleshooting on automations. 


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William A
Community & Social Media Support
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