Why did you delete all my survey results?

EdwinB58
Rookie
0 Votes
My website linked to my survey results and you just wiped them out.
Top Answer
William_A
Administrator

Hello @EdwinB58 ,

 

With the full retirement of the legacy survey system, the results and reporting for them were also removed. This was noted in emails sent to accounts that still had access to the legacy surveys, 30 days and 60 days prior to the full retirement. If you wish to setup a case for our higher level technical team to try and retrieve any of those surveys' data, please call general phone support.

 

Example of emails sent:

60-day legacy survey notice.PNG


1 REPLY 1
William_A
Administrator
0 Votes

Hello @EdwinB58 ,

 

With the full retirement of the legacy survey system, the results and reporting for them were also removed. This was noted in emails sent to accounts that still had access to the legacy surveys, 30 days and 60 days prior to the full retirement. If you wish to setup a case for our higher level technical team to try and retrieve any of those surveys' data, please call general phone support.

 

Example of emails sent:

60-day legacy survey notice.PNG


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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