Wordpress plugin "Redirect URL" option

[JulianneW8]

The Constant Contact Wordpress plugin is on our website and a sign form created. Works fine when the page refreshes after someone hitting submit - email address goes into the Constant Contact list(s) selected and I get an email. However, we'd prefer to have someone taken to a new page on our website when they click the submit button. That works just fine - it goes to the URL entered in the "Redirect URL" field - BUT the email address is not saved to CC list and I am not getting an email. It seems to be simply redirecting the page and not doing anything with the form submission data. What am I missing? 

[William_A]

Hello @JulianneW8 ,

For troubleshooting the Wordpress integration, I'd advise calling in so you can be transferred to the Tier 2 integration support team. Otherwise, you can also request support via their Wordpress support page.