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billing contact didnt update

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MichaelS383
Rookie
‎04-20-2022 12:29 AM
0 Votes
‎04-20-2022 12:29 AM

I edited our account with my contact information as the billing contact, but our recent payment activity receipt was still sent to the old email address, not mine.

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎04-20-2022 06:13 PM
0 Votes
‎04-20-2022 06:13 PM

Hi @MichaelS383 , 

 

I apologize that change did not take effect for you! Here is how you edit the billing contact information - it's very important that you go through the whole guide and complete the last step as well. The information won't change unless you actually click the "Submit" button.


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Amanda_G
Employee
Employee
‎04-20-2022 06:13 PM
0 Votes
‎04-20-2022 06:13 PM

Hi @MichaelS383 , 

 

I apologize that change did not take effect for you! Here is how you edit the billing contact information - it's very important that you go through the whole guide and complete the last step as well. The information won't change unless you actually click the "Submit" button.


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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