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error message: "SMS consent date" for one column of data that isn't in the yyyy-mm-dd format

FirstNameL649218
Rookie
0 Votes

my Excel spreadsheet is in that format and I have tried other formats also. Any suggestions?

1 REPLY 1
William_A
Administrator
0 Votes

Hello @FirstNameL649218 ,

 

I'd advise calling general support, so they can take a look at the list's formatting and help with getting it imported for you live.

 

If you're unable to call, please reply directly to the automated @ mention email you receive from this response. In the reply email, please include your account username and attach the contact file. The file will need to at least include the email address of the contact, their SMS number, and the SMS consent date in the yyyy-mm-dd format. 


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William A
Community & Social Media Support
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