Solved: event registration - Constant Contact Community

HelenB40 · ‎01-01-2022

can you save it and add to it later. It seems like you have to do it all at once and it is very complicated. eg finding the pau pal account. I want to save it and go back to it later.

William_A · ‎01-03-2022

Hello @HelenB40 ,

Are you asking in regards to setting up the event itself, or in regards to a contact signing up for your event?

If in regards to setting up your event, and you're unable to complete the process for connecting a WePay or PayPal for handling online payments, you can always turn off event payments, Save, and come back later to setup .

If in regards to a registrant, if they go through the entire process of submitting their info, but are unable to complete the payment portion, they'll show in your list of registrants as an Incomplete registration. You can either cancel this incomplete registration, or you can manually update their registration and payment status if they paid in-person or some other way.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎01-03-2022

Hello @HelenB40 ,

Are you asking in regards to setting up the event itself, or in regards to a contact signing up for your event?

If in regards to setting up your event, and you're unable to complete the process for connecting a WePay or PayPal for handling online payments, you can always turn off event payments, Save, and come back later to setup .

If in regards to a registrant, if they go through the entire process of submitting their info, but are unable to complete the payment portion, they'll show in your list of registrants as an Incomplete registration. You can either cancel this incomplete registration, or you can manually update their registration and payment status if they paid in-person or some other way.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

event registration

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Share Your Success Sweepstakes

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.