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greyed out select recipients list

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StephanieM638
Rookie
0 Votes

I cannot select the list for my first email because it's greyed out. What should I do?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @StephanieM638 ,

 

As a trial account, you can only send up to 100 total sendouts. If you're trying to send to a list where the number of contacts is over your remaining trial sends, then it won't be available. You'd need to select a smaller list, or remove contacts from the list you wish to select.

 

For more open email sending, you can also upgrade to a paid plan.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @StephanieM638 ,

 

As a trial account, you can only send up to 100 total sendouts. If you're trying to send to a list where the number of contacts is over your remaining trial sends, then it won't be available. You'd need to select a smaller list, or remove contacts from the list you wish to select.

 

For more open email sending, you can also upgrade to a paid plan.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
StephanieM638
Rookie
0 Votes

thx

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