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"Add Network" Button Disappears

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MonicaY86
Rookie
0 Votes

Hi, I have been attempting to insert another social media network into the social follow section in my campaign. I have four networks added so far, and when I go to the "social pages" section, the "add network" option is missing. It appeared for me earlier and now is missing, maybe it is a glitch? How can I resolve this issue? Thank you!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @MonicaY86 ,

 

I can see the Add Networks button when I'm viewing your emails in the editor. Have you tried:

  • scrolling down while hovering over that lefthand menu
  • collapsing the Social Icon Styles section
  • zooming out on your browser screen
  • is the particular email you were working on already have every available social icon added?

Keep in mind, if you're still using the older 3GE builder for your social icons, there will be less options as that builder is no longer being actively developed. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @MonicaY86 ,

 

I can see the Add Networks button when I'm viewing your emails in the editor. Have you tried:

  • scrolling down while hovering over that lefthand menu
  • collapsing the Social Icon Styles section
  • zooming out on your browser screen
  • is the particular email you were working on already have every available social icon added?

Keep in mind, if you're still using the older 3GE builder for your social icons, there will be less options as that builder is no longer being actively developed. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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