registration unavailable

user777740
Rookie
0 Votes

Hello,

I created an event and tickets show to be available, and the event is active, but when I try the registration, it says that registration is unavailable. Anything I should change?
I created events before and they work well

Luc

1 REPLY 1
William_A
Administrator
0 Votes

Hello @user777740 ,

 

Are the tickets actually available, or are they set to just be active? If none of your active tickets are available on the day that someone accesses the registration link, then it won't let anyone register. At least one ticket needs to be fully available in order for the registration functions to be active. If all of the available tickets have been claimed, then registration won't be available.

 

See also:

Events FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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