responses sent to my email address go where?

SOLVED
Go to solution
BonnieA000
Rookie
0 Votes
I have an email address which cropped up when I started using Constant Contact years ago. I've never had anyone send me an email so far as I know because I don't know who that email address is linked to. I'm the only one on the account but it doesn't come to me. Somehow, this email address got picked up and put on my new website (well, a couple years ago) but it bugs me that I have no idea if anyone is sending anything to that address because it doesn't come to me and it doesn't go to any of the other email addresses that I've ever been associated with, like my store. Any idea how I can track this down or why this email address was generated, unless just as a way of signing in?
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @BonnieA000 ,

 

If you don't recognize an email address verified on your account that's being used in several different places (billing address, main account address, etc.), then I'd advise removing it.

 

If you're not setup as the owner for your own account, then I'd advise calling our general support so they can confirm security permissions and assist further.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @BonnieA000 ,

 

If you don't recognize an email address verified on your account that's being used in several different places (billing address, main account address, etc.), then I'd advise removing it.

 

If you're not setup as the owner for your own account, then I'd advise calling our general support so they can confirm security permissions and assist further.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST