Community Home
Get Help
Events & Webinars
Ideas
Groups
Learn
Resources
MyRewards
Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!
Join Now

social post

SOLVED
Go to solution
KRUSEASSET
Rookie
‎03-22-2022 02:51 PM
0 Votes
‎03-22-2022 02:51 PM

Hi, I've been enjoying the integration of social post after I've sent an email.  However, my post are always 8.5 x 11 and when for the longest time the post reflected my full image to the social pages.  Now they are chopped off in the middle and the look isn't right. There was obviously a change made to how it post to socials but I'm frustrated because it ruins the look of mine.  I need to be able to post full image like it was doing before.  Any help?

Labels:
1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎03-22-2022 06:45 PM
0 Votes
‎03-22-2022 06:45 PM

Hi @KRUSEASSET , 

 

I do apologize about that! Facebook (and I believe some other platforms) did change the way images are displayed when being posted with a URL. I would recommend ensuring that your images are the recommended size for the platform you are posting to before they are posted. Each platform does have their own specific recommended size. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Amanda_G
Employee
Employee
‎03-22-2022 06:45 PM
0 Votes
‎03-22-2022 06:45 PM

Hi @KRUSEASSET , 

 

I do apologize about that! Facebook (and I believe some other platforms) did change the way images are displayed when being posted with a URL. I would recommend ensuring that your images are the recommended size for the platform you are posting to before they are posted. Each platform does have their own specific recommended size. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Article

    Community Roundup: August 2024

    Check out all the great articles, discussions, and events for the month of August!

    See Article