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unsubscribe email address in footer - how to change/edit address

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VibranceAyurveda
Rookie
‎04-11-2022 07:50 PM
‎04-11-2022 07:50 PM

How do I edit/change the email address that appears in the unsubscribe link in the footer of my campaigns? 

 

Please advise. Knowledge Base does not address this... 

 

Thank you. 

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎04-11-2022 07:56 PM
‎04-11-2022 07:56 PM

Hi @VibranceAyurveda , 

 

The email address beside the unsubscribe link in the footer actually changes based on the recipient, so whoever is receiving the email gets the opportunity to unsubscribe their own email address. Please note this only occurs in live sends, as test sends and previews will only show the account owner's.


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Amanda_G
Employee
Employee
‎04-11-2022 07:56 PM
‎04-11-2022 07:56 PM

Hi @VibranceAyurveda , 

 

The email address beside the unsubscribe link in the footer actually changes based on the recipient, so whoever is receiving the email gets the opportunity to unsubscribe their own email address. Please note this only occurs in live sends, as test sends and previews will only show the account owner's.


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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