Solved: unsubscribed - Constant Contact Community

JoeS0158 · ‎02-23-2022

If someone Unsubscribes from an email, are they then deleted from our database automatically or do we need to do that then? I dont want to keep sending to someone that does not want to be on our list

William_A · ‎02-23-2022

Hello @JoeS0158 ,

When a contact unsubscribes from you through us, they are automatically removed from all lists. They cannot be actively sent to until they explicitly opt into receiving your emails again.

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William A
Community & Social Media Support

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JoeS0158 · ‎02-23-2022

If someone unsubscribes, should we then delete them from our list or is this done automatically? I do not want to further bug people if they do not want to be on our list

William_A · ‎02-23-2022

Hello @JoeS0158 ,

When a contact unsubscribes from you through us, they are automatically removed from all lists. They cannot be actively sent to until they explicitly opt into receiving your emails again.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

unsubscribed

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