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would like to re-instate my account but never advances to my account settings

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I'd like to re-instate my account but am unable to actually get to the account settings where I can update my details. It just shows the 'hourglass' on my Mac and it spins for hours without ever getting anywhere

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Hello @MikeS1362 ,


Our higher level technical teams are looking into this issue further. If and when they have an update regarding your account's perpetual loading issue, they'll notify you directly.

William A
Community & Social Media Support
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