About Zoe_H

Zoe_H · ‎08-22-2021

Hello @LPGAAmateurs-NorthernNJ, Thank you for your feedback! We are currently having this experience system-wide and will update you once it's fixed. Thanks!

Zoe_H · ‎08-22-2021

Hello all. This issue was due to a update that occurred on 8/22 and has since been resolved. Any new issues with our Event tool should be posted on our Get Help board. We will be locking this thread and not allowing replies.

Zoe_H · ‎08-22-2021

Hello @VictorL73180, Thank you for reaching out to the Community! We are currently having this experience with all accounts and are working as fast as possible to get it fixed. Thank you for your patience!

Zoe_H · ‎08-22-2021

Hello @CorinneL, We should have some answers soon! Thank you for your feedback.

Zoe_H · ‎08-22-2021

Hello @EWGARoch, We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.

Zoe_H · ‎08-22-2021

Hello @NoraH99, I do apologize for any inconvenience but we are currently having a system-wide issue and are working to get it fixed as soon as possible. Thank you!

Zoe_H · ‎08-22-2021

Hello @PeggyRosier, We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.

Zoe_H · ‎08-22-2021

Hello @AaronD61, We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.

Zoe_H · ‎08-22-2021

Hello @WSSF, We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.

Zoe_H · ‎08-22-2021

Hello @LinziM6, Thank you for reaching out to the Community! We are currently doing research on this and will get back to you soon with any updates. It does look like we are having a system-wide issue and are working as fast as we can to get this resolved.

Zoe_H · ‎08-18-2021

Hello @GLOBALJET, Thank you for reaching out to the Community! You can have links within the automated series emails trigger a separate automated series if you would like. I do apologize that we don't have multiple triggers in one automated series. To accomplish this, you would have to create multiple automated series newsletters so when a customer selects a link within an email in the series, it can trigger a different automated series.

Zoe_H · ‎08-08-2021

Hello @ShaunM654, Of course! Have a wonderful day.

Zoe_H · ‎08-08-2021

Hello @ShaunM654, Thank you for reaching out to the Community! To better understand if your contact list goes against our permission policy, take a look at it here. It does sound like you have had a past relationship with these customers and your business, so you should be totally fine to email them!

Zoe_H · ‎08-08-2021

Hello @SylviaW57, Thank you for reaching out to the Community! Deleting images from your library will remove these images from any campaigns that use them. I do apologize for the confusion!

Zoe_H · ‎08-07-2021

Hello @CalvinRees, You can send an email with only text and no photos, but you will always need a subject line.

Zoe_H · ‎07-25-2021

Hello @MargaretD586, Thank you for reaching out to the Community! In the registration form, you will want to create a custom question that is required and asks registrants which day they would like to attend. Another option is to create an email newsletter with two buttons linking to two different events for each day.

Zoe_H · ‎07-25-2021

Hello @MikeF690, On the Thank You page, you can have it redirect to the link to the book right away on that same page as shown below.

Zoe_H · ‎07-25-2021

Hello @MikeF690, You can use the URL to the homepage if you want, or you can use any URL to each book as well.

Zoe_H · ‎07-24-2021

Hello @MikeF690, Thank you for that clarification! You can use a Lead Generation Landing page for a re-direct link back to your homepage, but I do apologize our inline and pop-up forms do not have that option.

Zoe_H · ‎07-24-2021

Hello @MikeF690, Thank you for reaching out to the Community! You can copy and paste a link inside the description of the Inline Form, but I am unsure what you mean by success text.

Zoe_H · ‎07-24-2021

Of course! Have a wonderful rest of your weekend.

Zoe_H · ‎07-24-2021

Hello @HelenH120, Thank you for reaching out to the Community! You will not have to worry about duplicates, as our system will be able to recognize them and only send an email to an address once even if it is on multiple lists.

Zoe_H · ‎07-18-2021

Hello @mayormark, Thank you for reaching out to the Community! The inline sign-up forms only have HTML code that goes on your website. For a link, you will want to create a Lead Generation Landing Page. Thanks!

Zoe_H · ‎07-18-2021

Hello @EvanR36, Thank you for your feedback! At this time, you will need to edit the preheader through the main website. We will update you if anything changes! Thanks.

Zoe_H · ‎07-11-2021

Hello @RuthN66, Thank you for reaching out to the Community! You can save it as an image on your computer by taking a screenshot or converting it to a PNG with a third party.

Zoe_H · ‎07-10-2021

Hello @SusanF603 and @DWillich, At the moment our engineers are still working with Microsoft to figure out where exactly this issue is coming from. In the meantime, the best workarounds are going to be either making the outer background and inner backgrounds the same color or providing a View As Webpage link.

Zoe_H · ‎07-04-2021

Hello @StephanieC9515, Perfect!

Zoe_H · ‎07-03-2021

Hello @RachelDamon, Thank you for reaching out to the Community! If this is occurring in Outlook, you may have to change the inner color of the email to match the background color. This is currently only happening in Outlook.

Zoe_H · ‎07-03-2021

Hello @GaryD675, Thank you for your feedback! We do apologize that this hasn't been updated, but I will submit your feedback as well.

Zoe_H · ‎06-29-2021

Hello @VoitCorp, I am happy to hear that your IT department was able to solve this! That is common with images not displaying. Thanks!

Re: Event Links not working since 11 ET Sat. night...

Re: Event Landing Pages Won't Load

Re: Event Links NOT WORKING all of a sudden!

Re: Event Landing Pages Won't Load

Re: Contacts cannot register for an event

Re: Event Landing Pages Won't Load

Re: Event landing pages not loading

Re: Event Campaign "site cannot be reached" messag...

Re: Event Pages Down

Re: MY SIGN UP BUTTON TO PAY ON MY LANDING PAGE i ...

Re: Linking automated series

Re: Uploading new contact list

Re: Uploading new contact list

Re: deleting image confusion

Re: no frills email

Re: Add Great Content on Your Event Landing Page

Re: Inline subscribe success text

Re: Inline subscribe success text

Re: Inline subscribe success text

Re: Inline subscribe success text

Re: Lists - sending to several lists cantaining du...

Re: Lists - sending to several lists cantaining du...

Re: New Contact list sign-up link placed in e-mail...

Re: Editing the preheader

Re: How do I save the text to join sign, which is ...

Re: Additional Lines in Outlook; Forwarded Emails ...

Re: Cleaning up email lists

Re: Thin White Lines

Re: Missing graphics for some recipients

Re: Microsoft Office 365 Broken Image Links