YOU ARE KIDDING ME. The response has been consistent - this new survey is terrible. Well, now I know we will migrate to another platform. Very sad.
... View more
It's bad enough that the new surveys are essentially worthless, but now there is this: Please note that you are no longer able to create new Legacy Surveys. Later in 2021, access to edit/publish Legacy Surveys will be removed, and published Legacy Surveys will be deactivated. It seems like CC is doubling down on the new survey instead of trying to compromise and re-instate some of the basic features legacy surveys had. We have no choice but to move on to another platform. Very disappointing.
... View more
I would like to either sort order or filter by engagement open rate. I'm hoping to be able to filter out my least engaged contacts whose open rate is 3% or less. Any ideas? Thanks.
... View more
I posted about this in my own post. Almost all of the previous functionality that made it a meaningful survey tool is now gone. It is very problematic. Ranking questions, comments, skip logic, reporting functionality, etc. We need our survey tool to integrate with our contact list so we may need to stop using CC entirely.
... View more
We will need to find another platform since you changed the survey tool. Missing: Rate items on a scale Skip question logic Allow users to enter a comment Contact block questions (collecting respondent information) w/ options to add to contact list or not) Long text answers (500 limit current, compared to old 1000 character limit) Landing / Closing pages
... View more
