Have recently had trouble pulling up a contact name.  When searching it does not pull up the name...when I try to input as a new contact, it says it is already there.  Another team member had the same problem with the same name...for two days we could not pull the name up, and then magically it came up on the 3rd date. Was told to try using a different browser...but that does not help me understand why this happens. ... View more