I have been using CC as a tool for a client/organization for several years. I have always had complete access to all areas - sending campaigns, managing lists, billing etc. Last week I received an email that the prepay balance was running low, When I logged in to make a payment I found I had been assigned a role - Account Manager. The Account Manager does not have complete access and can not make payments. The Account Manager also can not change the roles. How do I find the Account Owner? I am the only one in the organization who uses Constant Contact so I do not understand how this role was determined? I need to resolve this now. Thank you.
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