About Estuary_Conservation_Association

Estuary_Conservation_Association · ‎05-09-2022

Thank you for your response! I show payments made to Constant Contact on my expense reports going back to 2015. Meaning I have been making the payments since then so I do not understand what changed. I can accept an upgrade but not sure why/how permissions would be changed without consulting the user. I can call support or issue a paper check but that is definitely less convenient. Is this going to affect my ability to create and send campaigns, see results, etc or any other key areas? We are on the verge of contacting membership and will need to track responses. Thank you.

Estuary_Conservation_Association · ‎05-09-2022

I have been using CC as a tool for a client/organization for several years. I have always had complete access to all areas - sending campaigns, managing lists, billing etc. Last week I received an email that the prepay balance was running low, When I logged in to make a payment I found I had been assigned a role - Account Manager. The Account Manager does not have complete access and can not make payments. The Account Manager also can not change the roles. How do I find the Account Owner? I am the only one in the organization who uses Constant Contact so I do not understand how this role was determined? I need to resolve this now. Thank you.

Re: Account Owner Designation

Account Owner Designation