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i find it frustrating in working with contact lists. Spent a lot of time cleaning up our All Contact list and checked quite a few that should be deleted and had to add one which I did before deleting those marked for deletion. I added a new name, which did not show up and those boxes I had checked were no longer checked. Our billing has gone up, and shouldn't have because when I called about it earlier this year we did not have 500 in our account and none were added after that. Also, because of the pandemic we are working from home on our home PC remotely with our office PC.
I had our list all cleaned up and mistakenly deleted the PDF list not realizing other lists would be affected. There is no way to retrieve these boo boos. I feel you need to make this site user friendly and improve it in many ways to make it user friendly and less time consuming. There has to be a better way.
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Candace, no problem. I did find it somewhat difficult figuring out what to do - I attribute that to being a hands-on-person and having directions in front of me. Through trial and error, I was able to figure out setting up our template, but I am not sure what happens next. I will ask for some help when I get our in-house newsletter ready to publish and send out. Thank you Dodie
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