About DeanW93

Mary S., No one ever contacted me from your "Advanced Technical Support" group so I still have the same problem!! Your customer service is very, very poor. This problem has now been going on for 7 months. Totally unacceptable. Dean ... View more

NO none of your solutions worked ! This is an ongoing problem for many people now and YOU are NOT fixing it! May Constant Contact ROT in hell. I hope you lose all your business to a company that FIXES their problems!   Quote of message today from annetted11: " I am also having this issue, and it's kind of clear that you all aren't reading people's posts correctly. If you read above you will see:   -This issue started in February.  -YES, /we have all tried white listing constant contact/. NO. It did not help.  -We have tried everything on your web page which addresses the issues of images not showing. It did not work.  -We have spoken to MANY USERS who use MANY DIFFERENT OPERATING SYSTEMS AND EMAIL CLIENTS and NONE of them are working. " -This is happening with EVERY email newsletter that is being sent out.  You all need to admit the problem is on your end or you are going to lose a LOT of customers very quickly.  ... View more

Today I just received another newsletter with this same identical problem. This one is from CC and the company is Stellarnet, Inc. This is what I see: Well I tried to paste the screen shot into this message but it did not take it. The problem is the same: image shows up as a small box with a red X in it. If I run the cursor over the box it shows the long URL which starts with http://r20.rs6.net/ which is one of your sites. If I click it takes me to the correct target. What is going on with Constant Contact? You changed something because all of these newsletters used to work before ~ February.   ... View more

Yes, I have read your article and tried everything in there. This used to work until February so something has changed. ... View more

Thanks for the suggestion to white list these CC sites. However I see no place to do this in my Outlook 2007 email program. For a test I took one of your emails that has a picture in it and saved the HTML source code as Mail.html. Then I opened the file in Firefox and it grabbed the picture successfully from your website. But that does not happen in email. All I see is a small box with a red X in it. Any ideas? ... View more

I have the same problem starting about when this first message was posted, in February. I am using Microsoft Outlook 2007 and all the images in CC newsletters appear as a small box with a red X in it. I have made sure that "all images are displayed automatically" is checked in the Outlook setup menu. Something in your outgoing mail generating code must have changed then because all CC newsletters have this problem but not others. I have disabled my AVG security for emails but that did not change anything. Please correct this! ... View more