It simply doesn't work well, is slow and is a hassle. Really do not appreciate this being forced on us. There are times when I need to access my account quickly and this is an impediment. I have been a customer for some 20 years and this is not how a customer service friendly company should operate.
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We are also not happy with the multi[factor authentication requirement. We have multiple users that send out emails and only my mobile phone as the 2FA source. Highly inefficient. What happens when I'm out on vacation??? Poor planning!
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