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About JohnM03
JohnM03
Regular Participant
since
11-05-2011
11-19-2021
10
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11-19-2021
08:58 AM
Legacy had a button to limit survey to 'one per individual' (IP address, I imagine). That would be another good inclusion with the 'new' version.
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11-18-2021
01:04 PM
unlike the old Legacy survey, new tool only has a 'shut-off' date. Having a 'CLOSE NOW' button would be a great added feature. My Dad always told me you shouldn't have to re-invent the wheel, but everything the old Legacy survey had was there for very good reasons.
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11-16-2021
02:36 PM
New survey reporting ability is still unacceptable. Ability of Legacy to export in multiple Excel versions (summary and detailed) produced beautiful 2-tab spreadsheets in the 'with details' version. That's what is needed here, OR RE-ACTIVATE the LEGACY version.
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11-15-2021
06:08 AM
What a 'pile of crap' the new version of Survey Tool is with regard to exporting results! As I look at the comments above, folks have been complaining about it since March. Is nobody from Constant Contact paying attention? Why was 'Legacy' replaced? Exporting to EXCEL was so beautiful and efficient! I will call the Help Desk AGAIN to complain. Folks are pleasant and polite, but issues are NOT being taken seriously (OBVIOUSLY) because this could/should have been fixed months ago. Seriously, Constant Contact, SINCE MARCH THIS HAS BEEN AN ISSUE!!!!!! Can Legacy not be put back into service, until you fix this (so-called) 'new and improved' version? John M., long time user.
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07-29-2021
08:44 AM
Constant Contact has replied to my issue. Does that SOLVE the issue? It does NOT. I have an appointment this PM to discuss further with a CC representative. Pushing a new Survey tool onto its users before it's ready (or as good as the one it is replacing) is a TERRIBLE corporate decision.
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07-25-2021
01:49 PM
So I tried the new survey tool back in early June. Creation of the survey was okay, but I was terribly disappointed with the actual reporting features. What took a couple of pages for overall and individual results now takes 7-10 pages and is not nearly as concise. Just tried it again (7/24). Why in the world would Constant Contact want to take a good product and replace it with something that is terrible.! I beg you to NOT retire the original version in August until you come up with a report that looks as good and concise or better than the original Survey Tool. Am I the only one that feels this way? John M.
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06-17-2021
11:36 AM
New survey tool is absolutely terrible so far. I made the mistake of converting from a perfectly good survey with wonderful reports to the 'new and improved' version. What a trainwreck! If I wanted a raw spreadsheet that I would have to sort myself and still look 50 times worse than the product it replaced, I would be questioning my own sanity. My opinion of Constant Contact management for rolling this out now just went down by a few notches. Serious error in judgement team!!!
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10-12-2018
05:26 PM
I notice that SURVEYS can be closed at a specific time. Currently, created EVENTS have to be closed at MIDNIGHT (unless manually closed at a different time.). I'm suggesting that account holders have the ability to close an event not only on a specific day, but also at a specific TIME on that date. John
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