As a potential customer, not having the option to view and edit the html is problematic, especially when competitors of the drag and drop style allow their users to do that. I understand the rationale behind wanting to keep the code clean, but I really don't see restricting the access to html as the solution. I'm not sure how Constant Contact plans to create a drag and drop feature to suit everyone's needs when the simplest solution would just be to let people edit the html.
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