About CherylS865

I am seeing duplicate email addresses in my account. I thought the system automatically deduped? ... View more

Thanks, but can't do it that way because I cannot have a single gigantic "Merge List." Because I have a large list, tagging is no longer an option so I have multiple lists - customers, prospects, associations, etc., etc. There just doesn't seem to be a simple option for customers with large lists other than to spend lots of $ to create our own internal system... Ah well. It is what it is - can't fight city hall! LOL. ... View more

Actually your segmentation isn't easier than Tagging but it may be the only option since when I used "Tag" to create Suppressions, your system ignored it and 3 return calls to the high tier support over 4 months hasn't resulted in any response so I've given up.    The problem with Constant Contact's segmentation is it only offers "AND" as a criteria option whereas other providers offer an "OR" option. For example. I want to segment in the following way: List = Shopify AND Masterpak Online Critera = Tag = FAS OR Industry = FAS   Thanks for the response.   AND is exclusive, OR is not.     ... View more

It would be great if the Segment Criteria had the option of "OR" instead of "AND." For instance, I want customers in my Shopify List that are in the FAS Industry OR Tagged as FAS. AND = Exclusive and I'd like options like other email providers offer. ... View more

OMG! A suppression list and an unsubscribe ARE TWO DIFFERENT THINGS!!!!! Holy cow... For the supposed market leader in email marketing you guys are WAAAAYYYY behind your competitors. A Suppression List is a list of people that you, temporarily, do not want to receive a specific mailing - they are not people that unsubscribed to your mailing and they are not people you want to unsubscribe and the re-subscribe later (SMH). This is (& has been for decades) a standard practice in DMDR as well as email marketing. It is a temporary restriction of subscribers for a specific email. I did it ALL the time in 3 other email marketing systems I used so I'm kind of shocked that this is even an issue here.   One way to do it in ConstantContact is if you have a list of under 10,000 people you can create a Tag called Suppress, then simply tag the people in the list you want suppressed. When you select the Contacts you want to receive the email, you can exclude those that are tagged with the Suppress Tag.   Whatever happens when you have more than 10,000 emails I hope isn't much harder or we'll probably be looking for another provider. ... View more