We have a custom field as an expiration date. It would be great if it's treated as a true date field and can be segmented by date range. This way, we can segment expired members and target them with an email to renew.
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Hello @SPBCBA ,
If the contact did somehow receive a duplicate of the email, please call Deliverability and provide the contact's info and the name of the email so they can troubleshoot further. Additionally, please confirm with the contact that they don't have any other unique email addresses in your contacts / on the lists, including ones that might be setup to auto-forward the emails to their main one.
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Hello @CindyF2,
You can make a new list of suppressed contacts by using our segmentation tool. You can send an email to segments as well. Please take a look at how it works here!
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We have a custom field as an expiration date. It would be great if it's treated as a true date field and can be segmented by date range. This way, we can segment expired members and target them with an email to renew.
... View more