Hi @KevinM0556 thank you for sharing this feedback with us! We have submitted your feedback on this agent to the appropriate teams. With that said, sale agents are generally more apart of the on boarding process. Once an account is created our support is available to help answer any questions users may have. With that said, I apologize for the experience you had. Should you ever need our service or assistance again please don’t hesitate to reach out! We wish you the best with your marketing endeavors!
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