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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
So, let me make sure I have this right. In order for me to collect additional information on my contacts, I have to send an email with pictures and arrows showing them where to click the tiny "update profile" link in the footer of the email, explaining to them that after they click that link they will receive another email they will have to take action on in order to get presented with the form to update their profile info, right? Why not skip all this nonsense and allow us to send an email telling them to "click here" to update their info., at which time, they are presented with the update profile form?
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You have an "Update Profile Email" editable template here: https://ui.constantcontact.com/rnavmap/em/contacts/signuptools However, I cannot find how to send this email to my contacts. Elsewhere on the site, it states that you cannot send an email with a link to the "Update Profile Form", the subscriber has to click the "Update Profile" link in the footer of the email. If you can't send an email with a link to the "Update Profile Form", why do you have an "Update Profile Email" template? What am I missing here?
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