For what it is worth, when I "unsubscribe/cancelation" from an internet, I always", to the best of my recall, received an response from that vendor that I "have unsubscribed" and/or give the opportunity to cancel my 'unsubscribe" request. Likewise, when I start/restart an internet service, a "welcome" type message is received. From your last reply, my contacts will have be contacted by me/my organization for both cases., as I previously have had to do. Disappointed!
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OK, but what about enhancements so the contact knows what they did "unsubscribe" and "been successful when they resubscribe" Do I need to do more then what I have done to make the above a "requested enhancement"?
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Its great that you know, but the contact person does not!! 2 recent contacts stated to me the when they, in error, unsubscribed, they were NOT aware they had done so until I contacted them. Likewise when these same 2 contacts received the resubscribe email, they did the required actions, they were unaware they were successful in doing so until I contacted them. Also, I was unaware they were successful until I logged on and went to the list they were on and saw their status had changed.
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Current when a contact get unsubscribed, the user's display provides NO indication that they were "unsubscribe". They should be given to option "do you really want to unsubscribe" or not. The same thing happens when a person is sent a CC "resubscribe" email and they do the requested action, there is NO indication if they were successful or not.
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