About ElizabethJ6492

What a joke you are an email provider and don't provide an email address to submit to. I don't have a telephone and the chat support doesn't work as I am in New Zealand and the times don't work.   I have cancelled my account as frustrated with the service provided. I have been with you for 8 years.     ... View more

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see. ... View more

Hello @ElizabethJ6492 ,   Can you elaborate at all on what your issue is? Are you having issues scheduling your emails and getting an authentication error? Or is the issue related to a website built through the Website Builder? If the issue is with your website, please reach out to WSB's support group for specialized assistance.  ... View more

Hello @ElizabethJ6492,   I apologize for the misunderstanding. We don't have an option to set up an email address for the account, you will want to use a third party for that. Are you trying to upload contacts' email addresses or purchase one to use for your reply and from email address?  ... View more

As a new user I'm starting from scratch.  Will be relying on the support of my adviser for technical help and support. Working on my first email campaign to increase my sales.  Was trying it on my own with little success, now hopefuly Constant Contact will improve the look and the results.   Thanks, ... View more