Hi Caitlin, the contacts didn't exist in the account, prior to adding them to a list. They're fresh leads generated through our marketing channels but the automation isn't delivering emails to any new contacts that subscribe to the list. Should I follow the steps that you mentioned in this case?
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I've set up the trigger for list subscription and also tested the automation with a 1-minute time delay but it's not sending welcome emails to my list. Looking for support
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