I'd recommend checking your active browser extensions, VPN, ad/pop-up blockers, or other security programs on your device and network to make sure all domains we utilize have been safelisted. If you have questions on how to safelist those elements in your network or device, I'd recommend reaching out to your IT or the support of the applicable security program for further assistance.
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Hello @Dgarlandwilks70 ,
There are plenty of 3rd party websites you can utilize for the file type conversion, which you can find with a simple internet search - even something like " HEIC to GIF ". Otherwise, we can't really recommend any one particular service or site in this regard.
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