I have been a Constant Contact partner for more than 10 years. I have worked with very large financial subscriber lists and many of them started out with Constant Contact. At that time, CC didn't offer many of the resources and add-ins they have today. Once I saw a publisher was working with CC, I knew that I didn't need to worry about spam or delivery issues. On a personal level, I do a lot of social media volunteering. One volunteer role I have had is volunteer firefighter. Since I joined when I was 46, and am now almost 60, the role I have now within the fire department is social media manager and secretary. What that means is I created and manage our Facebook page, and use Constant Contact for our emails to our members. Our town uses CC. Our fire department list is small (under 150) but our township list is much larger. But delivery has never been an issue. I missed the new template update because I was ill for a long-time. When I contacted CC in a panic because a member had passed away and I needed to send an email, customer service was RIGHT there to help me and I was able to send an email out that evening. When people ask for the name of a email provider, I always mention CC. It's not for the referral. It's because the application is well-respected, well-received, and there are many people working behind the scenes to make sure the emails are in compliance and there are no delivery issues. An additional resource for those of you that have issues that can't easily be addressed is a new company called Listworker. The owner of this company has more than 30 years experience and has helped me many times with delivery questions, customized product links (i.e., inbound splits), and handling website reputation issues which is very important for financial publishers. The analysis and monitoring this company performs is not found anywhere else in the industry (that’s true, they are kind of crazy with the level of depth they go into with monitoring). I just tried to email customer support to give this company name out instead of posting it on this community forum but the email box is not monitored according to the email. I am hoping someone from Constant Contact reaches out to this company to add it as a resource or add-in for CC clients. Denise Gaylord Email Marketing Analyst
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