Our company is struggling with shipping and supply- just like everyone else. So our goal for 2021 was more brand awareness and communicating with our clients via email and social media. All, of course, use the Constant Contact platform. We communicated issues with stock, shipping, and the unfortunate increase in prices through an email from the company's owner. But we decided to have a little fun with the situation by "creatively" communicating with our clients. First, with a letter to Santa and his elves, then with follow-up letter exchanges. It's a bit hokey but has been well-received so far! Here is the first post.
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