Your response is based on the current state of the segment... In effort to try and get the segmentation to work, I modified the options and left them in the state you see now. My initial options "not opened or clicked an RSVP button", didn;t work. I'll try again, now that my campaign has received more responses, to see if I can get an expcted result. You guys really need to fully test (And yes, I do know about software testing) all possible options.
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Yes, I can most likely use this "Did Not Open" method as you describe it... But, my question is why doesn't the method that I prescribed work? Shoudn't segment creation with the options I chose provide all contacts of a specific campaign that did not open the email, as well? Seems like the filtering is broken, no?
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A segment created to allow email to only contacts that have not opened or clicked an RSVP button does not find those contacts, though review of reporting shows 100+ contacts have not yet opened the specific email. I need to send a new invite email to those contacts that have not opened the previous email. I don't want to send a new email to contacts that have already RSVP'D...
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Note: I am able to review the clicked-on links in the Click-through Distribution section of the report, so the data to determine what button was clicked-on is available. And, with a little guessing, I can count out the clicked links for each response, manually. The program should be able to do that, no? I can't faithfully "Accept as Solution" for this issue.
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Wait... You say "Wholly delete the poll block in every copy of this template that you do, then add a fresh, new poll block each time so that block specifically is 100% new." If this is a known problem (using a copy of a prior campaign, leads to code cruft), why can't Constant Contact just fix that problem and verify that no additional code is somehow embedded in the copy? Seems like a simple programming fix, no?
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Several of the emails sent out that contain polls have reported no results. Respondents have said that they definitely clicked on the poll button and were taken to a "Thank you" web page. I have personally clicked on a Yes button and my response did not show up in the report.
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