About Brainy

Brainy · ‎04-11-2014

I notice that when we "Export Contacts" to a CSV file, we are still getting the Contact's email address in the "Phone Number" field, and every other exported field across the record is still stuffed. Will this ever be fixed? Or will you continue to apologise and offer excuses? (Or am I doing something wrong?) Has this bug been allocated low priority because we are sick of providing "feedback"? Or is it just too hard? Your programmers should be able to program up a tool to address this issue. Robert Brain

Brainy · ‎03-21-2014

HEY!!! I am just browsing back through the comments and replies of the last few months, and even though the CC staff have apologised, and empathised, and said they are working on it, the trugh is that THIS FACILITY IS STILL CRAP!!. When on earth will you be able to re-instate a useful EXPORT CONTACTS facility!??????????? I need to be able to quickly browse my downloaded table of 800+ contacts, and see which of my 30+ lists each contact is suibscribed to. With the current EXPORT CONTACT tool this is TOTALLY IMPOSSIBLE, AND A TOTAL WASTE OF FRIGGING TIME. It's been several months since you stuffed up this system!!!! IT NEEDS TO BE FIXED!!!!!!!!!!!!!!!! THIS IS SO FRUSTRATING!!!!!!!!!!!!!! HOW ON EARTH AM I SUPPOSED TO MANAGE MY CONTACTS?????????

Brainy · ‎03-21-2014

A few months ago, after the latest major "upgrade" [sic] to CC, the EXPORT CONTACTS tool became completely USELESS!!!!! (when contacts are in multiple lists, the resulting CSV file is not meaningful - total waste of time). At the time, many CC users complained and posted comments and complaints, and it IS STILL NOT FIXED. This is absolutely atrocious.

Brainy · ‎11-10-2013

I still hate your changes to Contact Management. The old interface was much more useful. I am looking at the entry for one of my contacts, and I notice he "clicked" in a recent email communication, and I want to see which link he clicked on. HOW THE HELL CAN I DO THIS? There appears to be no way to view this information!!!!!! BRING BACK THE OLD INTERFACE. Robert Brain

Brainy · ‎10-14-2013

I am trying to manage my Contacts. I just noticed that one has unsubscribed. WHEN did he do this? Where can I see the date that this was done? Robert B

Contact Export is still stuffed

Re: CONTACT EXPORT facility is absolute CRAP!!!

CONTACT EXPORT facility is absolute CRAP!!!

click reporting

When did my contact Unsubscribe?