Hello @CarolS5320 ,
According to our Compliance/Delivery team, your issue is more tied to the authenticated address' sending reputation. The only true "fix" is to continue sending without getting large numbers of spam/unsubscribes, and to give your reputation time to increase.
If you have further questions regarding this, I'd advise speaking with the Delivery team directly.
... View more
Thank you for taking the time to leave us your feedback. We haven't heard back from you so we are going to close this idea. We will leave it open for comments in case you are able to provide us with the requested information.
... View more
Hello @DeirdreS122 ,
Please call our general support so they can troubleshoot the issue live, and confirm where in your account the erroneous spaces are so they can work to remove / edit them.
... View more
