Hi William,
Thank you for your help.
I’ll try to answer the questions below:
For the sake of troubleshooting, please provide responses to the following questions:
Is there anything similar about the contacts that you believe weren't reported as clicking - such as the same domain or organization?
No, 2 were gmail.com, one was aol.com. There could have been more. These are the three we found.
Did they explicitly see the Thank You page after selecting a response?
I have asked but they don’t remember.
Were these actual contacts, or are they people the email was forwarded to? Or did they click the RSVP options in a webpage version of the email, such as one shared on social media, or generated by their email client?
Actual contacts. Board members of the club. So there could be many more missing.
Is their email address a role address - i.e. manager@, admin@, etc.?
No
Was the email in their spam/junk folder when they clicked in the RSVP?
No
Do you know if the tracking link was stripped by the contacts' network(s)?
I have no idea, how would I find out?
any other clues?
thanks,
... View more