Trial accounts expire on their own after 60 days, and only paid accounts with particular statuses still require reaching out to a support channel for cancellation (e.g. past due balance or review flag). This has always just been referred to as cancellation on our side, and most other subscription services I've dealt with have only ever referred to cancelling a subscription as just that, since deleting an account is generally considered a full purge of the account's info and ability to login and access the data.
Please refer to our Community Billing FAQ if you have additional general questions regarding billing functionality.
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