About bethK3

bethK3 · ‎02-12-2025

The existing Contact Growth report shows only the totals of emails added/unsubscribed for the entire account for the requested time period. No report is available to show this data by list (or segment or tag). No report can currently show me what happened over time -- ie I've pulled the unsubscribe data over one year, and pulled it out by day or by month, so that I can see, "oh, here's where those 500 unsubscribes occurred" and ":oh, that multi-channel push we did to gather new email addresses really helped" so that I can respond accordingly.

bethK3 · ‎02-12-2025

I'm not bothered about how the data is presented -- the ability to pull the data is what's important. By date and numbers of contacts. Custom dates, and also the usual pre-filled date formats like "calendar year to date" "last year" etc (a la what Google Analytics and Squarespace offer for time frames). And by list please. I need to be able to track the performance of the list I am being benchmarked on. If I can screengrab a line chart of last year's (or over two years, or over the past few quarters) email attrition by list, that would be gravy. But however you all end up offering a visual would be fine by me. I didn't say I wanted anything in the subscriber update emails, so can't really elaborate on that.

bethK3 · ‎02-11-2025

Hello, Please add a way to track the # of contacts over time for certain lists (and the whole list). I am benchmarked on the growth of one particular list, and I want to be able to pull contact reports say of contact growth (or not growth) over a calendar year, or two quarters last year, or a fiscal year, or two fiscal years, or custom dates. I know I am not alone in this -- plenty of marketers have these benchmarks we are trying to meet, especially now that a lot of orgs/businesses are realizing that they own their email list and that's where the gold is. Please let us have insights into what's working! (And save us time in pulling these reports. I am doing this all manually right now and that is ridiculous in 2025.)

bethK3 · ‎01-09-2025

Coming back to ask for this again. Please! It would also be great to be able to track growth of lists and segments -- I am benchmarked on the growth of one list, not the entire giant group of contacts. It's super puzzling to me that CC has added an entire section on "growing your contacts" recently *without* adding any way to track that growth. Without being able to track this, how can anyone tell what tactics/strategies are successful?

bethK3 · ‎10-27-2023

I'm not sure what you mean by "I'd recommend using a program built for graph creation". Do you mean Canva? Because that is what I'm going to do without having this capability in the program. I will manually look things up, write them down on a piece of paper and then create a graph in another program to be able to report out to colleagues/supervisor. It would be awesome to have this capability in Constant Contact. So many of us are benchmarked on growth of contacts over time. If I'd known I'd need to track it myself manually, I don't know if I would have chosen CC when we switched

bethK3 · ‎10-27-2023

Hello! Is it possible to see an actual visual of contact growth over time -- ie a line graph that shows contacts added over a period of 12 months, broken out by month or week? I seem to remember the old constant contact had that function -- which is super valuable to be able to show colleagues how we're performing. Just showing a bar graph that says "you added 4k contacts this year/in the past 90 days" is not helpful at all, nor is it helpful to receive notifications of unsubscribes/subscribes every day or week -- I want to know and see a trend of how we're doing over time. I haven't been able to find anything like this in Reports. If I am missing something, let me know. Otherwise I will be over here, tracking everything every month manually, on paper.

About bethK3

Re: add a way to track contacts over time please!

Re: add a way to track contacts over time please!

add a way to track contacts over time please!

Re: View and download your contact growth report

Re: View and download your contact growth report

View and download your contact growth report