About SaratogaUganda

William -   Please reread the steps that I carefully outlined for you.   I am editing the template from the Campaigns list.   Based on your previous reply, my expectation was that by simply editing the template and saving the change, any subsequent emails that I create from that saved template will have the most recent updates. That's not what I'm seeing.   If I do the "Save as Template" step after editing the template, I then have a second copy of the template - which I'd prefer not to have because then I have to do version control.   Believe me, I want to believe that you are correct in that I only have to edit a campaign that's set as a template in order to see the most recent updates. However, that's not what I'm seeing.   Am I explaining myself clearly? ... View more

Hi again, Let me recap my steps to see if I'm not doing something that you are assuming I'm doing.   1. Campaigns > Create (with the intent of creating a reusable template) 2. Edit, design, test, SAVE 3. Click the ... menu and select "Save as Template" (the template is in DRAFT mode)   Now I'll create an email on the template 4. Campaigns > Create > Email > Saved Templates tab > Select my template 5. Edit, design, test, SAVE   Now I want to update my template   1. Campaigns > Select the template from the list 2. Edit, SAVE I am NOT doing the "Save as Template" step again because that will create a new copy of the template. Based on your previous reply, I'm thinking that I shouldn't have to do the "Save as Template" again.   Now i want to create a new email using the updated template Campaigns > Create > Email > Saved Templates tab > Select my updated template ** PROBLEM ** I am seeing the original version of the template, not the updated one. ... View more

Hi William,   Would you please expound upon your statement "you can just edit the template on its own."? What exactly do you. mean by that? Is there a menu option to navigate to Templates > Edit that I'm not seeing? ... View more