Hi @PCastles ,
I think you're replying to the wrong comment in the thread, as my response had nothing to do with text copied over from Word. That response is also for the original post that was made shortly after the conversion to the docked toolbar last year, which some customers were not aware of and had still been expecting the original pop-up toolbar.
Regarding your statement, formatting from external programs in general can cause compounding overwriting issues between the competing formats, if not cleared out first in a plain-text program (e.g. Notepad) first or pasted in without formatting. Please also keep our Community Guidelines in mind when posting in our Community.
... View more
