Hello @KierraT35 ,
I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.
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I used Gmail for my testing and it showed the name. Is there a setting in the receiving Gmail account that would be replacing the name with the email address, or is it currently in their saved addresses as that email being the name?
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Hello @KierraT35 ,
I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.
... View more
