About MaryA627

Dark purple is key color in my branding color palette.  Our buttons are dark purple with white text when emailed to our readers.  Then, once clicked, the color of the text automatically goes to a purple tone which renders the buttons completely unreadable to our clients.  The feedback that I have received from clients is that this is very frustrating, even alarming for some, because after they explore the newsletter, click on a few buttons, then decide what action they would like to take, they are unable to find the button related to the action they have decided to take because by virtue of exploring that button, the button has become unintelligible when they are ready to take action!  I am losing clients because of this - especially new clients and we all know that new clients equals growth which equals our very survival in a competitive environment.  I am thinking about cancelling my Constant Contact account and switching to a new email management service because I cannot customize the clicked-text-color on my "call to action" buttons.  My clients are frustrated, and I can't afford to let this continue.  Please make a fix to the email development options and allow business owners (YOUR clients) to customize the color on buttons once that button has been clicked. ... View more

I'm having this same problem.  My buttons are dark purple because that is the main color in my business color palette.  The lettering is white, but once the button is clicked on by the user, it turns to a dark purple and makes the button completely UNREADABLE.  If the user goes back to the newsletter, they have no idea what that button is for unless the close the document and re-open it.   Ideally, we should be able to select the color once it's clicked -- I would likely use a light green since that is also a primary color in my branding.   I spoke to the help desk and they informed me there is no way to control the color of a clicked link.   In my opinion, having users be able to read the text on a button once they have clicked it, is not a "nice to have" feature.  It is an essential feature.  Constant Contact is in the business of providing a platform that communicates clearly and effectively.  This clicked button text color issue falls very short of the mark.   I recommend that this bug be fixed right away.  Does anyone know how to elevate these types of concerns?   ... View more