About user6365

Hi,   I'm using this endpoint to get contacts after a specific date/time https://v3.developer.constantcontact.com/api_guide/contacts_sync.html#sync-contacts I'm assuming this endpoint will return any contacts that have changed base on the date/time passed in the parameter "updated_after" including if a contact was unsubscribed from CC. However, looking at the response (json format) the value of updated_at are not always the same as the value of "email_address.updated_at" .   For example, an existing contact "abc" was unsubscribed on "2024-06-08", and use this endpoint ({{base_url}}/contacts/:contact_id?) to check the detail. I can see this contact has "updated_at" on "2023-01-30T18:04:55Z" but the "email_address.updated_at" was "2024-06-08T01:31:05Z". So if you run the GET contact sync endpoint (GET /contacts?updated_after={date&time_last_sync}) with the parameter updated_after=2024-06-01T01:31:05Z (like 7 days ago from 2024-06-08T01:31:05Z), you will not receive the updated record for the contact "abc" because the updated_after only applies to the "updated_at". This only gets fixed if the "updated_at" and "email_address.updated_at" are the same.   Is there an alternative approach to get unsubscribed contacts using updated_after param? Thank you. ... View more

Hi, We've been using this endpoint Get /emails/activities/{campaign_activity_id} to get campaign activities detail information but noticed that it doesn't give us the date that an campaign activity was sent out instead of created date. Is it possible to get that "sent date" included in the response? I can see the UI displays the sent date on each campaign. Why wouldn't we include that in the endpoint response? It would be more helpful to have the "sent date" than "created date".   Thank you.     ... View more

Is there a way to filter this endpoint /reports/email_reports/{campaign_activity_id}/tracking/didnotopens to only return the changes (if a contact clicked, opened, didnotopen ..etc ) within a campaign activity on specific date range or by the created_time ? We want all the historical data for clicks, opens, ..etc, from all the email campaigns we sent out, and we have to pass in every single campaign activity id if we use one of these endpoints https://developer.constantcontact.com/api_guide/email_reporting_overview.html to be able to see what contacts interacted to each campaign activity. Is there any endpoint with filters we can use to check if there's a change on clicks or opens, ..etc to campaign activity so we know for sure that campaign needs to download to record the change else we can skip that campaign because there's no change and go to the next campaign.    Thank you so much. ... View more

This endpoint /reports/email_reports/{campaign_activity_id}/tracking/didnotopens (https://developer.constantcontact.com/api_guide/email_summary_non_opens_report.html) doesn't return the correct tracking_activity_type. It's supposed to return "em_didnotopens" according to the documentation but it returns "em_sends". This is a big issue for clients who leverage on the type of the report to take the right action. Let us know when this will be fixed. Thank you. ... View more