10
Posts
0
Kudos
0
Solutions
About RVC9
RVC9
Campaign Collaborator
since
04-27-2024
08-26-2024
Badges
08-18-2024
03:09 PM
I get the same error message. Not every time - but about 30% of the time this error occurs. The next day it "may" work. The error happens in both Chrome and Edge. It is particularly a problem on weekends. I have tried accessing it from different links on the website - sometimes I think it is only when I search for a record, other times searching has no bearing on whether I can view or edit a record or not. It would be nice if someone could respond to this error and fix it @ CC or provide a work around. It is VERY annoying and does not speak well for trying to update a contact on the fly. Very frustrating... Thank you to whoever can resolve this very annoying issue!
... View more
06-21-2024
10:13 PM
Same issue. We are a homeowner's association and do not have a cart, nor do we do "marketing." What we do is Neighborhood Watch, including Emergency Messages and Informational Messages. We aren't selling anything. Nor does our community have "Industry Leaders." The check box should read "Text me with news & critical/emergency information. Remove the word "Promotional" as well as "including cart reminders". These are some very fundamental differences than businesses that sell. (We don't sell a thing!) I did check the SMS Permission Policy (as well as TCPA regulations) and the language changes would still be in compliance. Why can't we get the SMS consent page to be in compliance with our needs while still meeting the requirements.
... View more
05-01-2024
09:46 AM
Contacting Outlook support is an easy out, but does not resolve the Constant Contact issue that has been occurring for a few years now. Outlook is one of the most used email clients out there - used by businesses and non-business users EVERYWHERE. Reaching out to Outlook support is an exercise in futility. Constant Contact needs to resolve this bug or publish the workaround for the majority of email users out there! Having said that, I get Constant Contact emails from many sources in my email client (OUTLOOK) every day and after further inspection, none of them have the lines on them, so unless someone can explain why that is, it is actually a bug in the Constant Contact system, not in Outlook itself. Can someone from Constant Contact please explain this. Please escalate this issue - it really makes a great platform look unprofessional. Thank you in advance
... View more
04-30-2024
02:24 PM
So can you tell me why all of the ones that I receive through Outlook (from other Constant Contact senders)- none of them have those lines - and I have been watching.. I must get 3-5 per day and none of them have that kind of line on them. That tells me it can't be an Outlook issue or those would have lines as well. I will try sending it to a different email in Thunderbird to see if the same thing happens.
... View more
04-29-2024
04:35 PM
OK - so I must have sent the wrong one. The one on top said created yesterday and the one below said it was created today - so I sent the one created today. So on a whim, I sent the one created yesterday and the blue line on the Constant Contact block is gone, but the white lines on both sides of the Unsubscribe lblock are still there. This is the one created yesterday, rather than today.
... View more
04-29-2024
04:30 PM
The white line is still showing on both sides of the unsubscribe block and blue line is on both sides of the Constant Contact block.
... View more
04-28-2024
11:58 AM
Thanks - appreciate the help!
... View more
04-28-2024
11:23 AM
So the borders are gone from the main (upper) section, but still have white and blue on the address footer and the Constant Contact footer. So you're saying that even if the borders are set at 0, that the border color needs to be reset? (I know - it sounds like a dumb question!) And resetting the border happens when you just change the color (in this case to match the border?)
... View more
04-28-2024
10:33 AM
Thank you for the reply!! I did send it to my gmail and to another (non-gmail account) and have the same problem in Outlook 365. Below is the screenshot that went to gmail. Below that is the best I could get in a test email - and still get lines . Please note that I receive Constant Contact emails in Outlook all the time from other senders and never have I seen these lines in their email. Maybe there is a trick I haven't learned yet, but I pretty much tried everything...
... View more
04-27-2024
02:53 PM
I'm having the same problem where borders are showing up on sent emails that are not showing up on my draft of the same email OR in preview - but they do when I send a test email. The border is set on 0. I have tried turning on borders and get different colors in different places??? This cannot be an Outlook problem as I read on a previous post. If it was an outlook issue then it would happen on all Constant Contact emails that I receive from other senders. So how do I remove the lines that appear and make the email that was sent look very unprofessional? I used a template in the Constant contact templates and modified it as my own.
... View more
Labels:
- Labels:
-
E-Mail Marketing
Latest Tags
No tags yet