Contacting Outlook support is an easy out, but does not resolve the Constant Contact issue that has been occurring for a few years now.  Outlook is one of the most used email clients out there - used by businesses and non-business users EVERYWHERE.  Reaching out to Outlook support is an exercise in futility.  Constant Contact needs to resolve this bug or publish the workaround for the majority of email users out there!   Having said that, I get Constant Contact emails from many sources in my email client (OUTLOOK) every day and after further inspection, none of them have the lines on them, so unless someone can explain why that is, it is actually a bug in the Constant Contact system, not in Outlook itself.   Can someone from Constant Contact please explain this.  Please escalate this issue - it really makes a great platform look unprofessional.   Thank you in advance ... View more

So can you tell me why all of the ones that I receive through Outlook (from other Constant Contact senders)- none of them have those lines - and I have been watching..   I must get 3-5 per day and none of them have that kind of line on them. That tells me it can't be an Outlook issue or those would have lines as well.   I will try sending it to a different email in Thunderbird to see if the same thing happens. ... View more

OK - so I must have sent the wrong one.  The one on top said created yesterday and the one below said it was created today - so I sent the one created today.  So on a whim, I sent the one created yesterday and the blue line on the Constant Contact block is gone, but the white lines on both sides of the Unsubscribe lblock are still there.  This is the one created yesterday, rather than today.     ... View more

The white line is still showing on both sides of the unsubscribe block and blue line is on both sides of the Constant Contact block.   ... View more

Thanks - appreciate the help! ... View more

So the borders are gone from the main (upper) section, but still have white and blue on the address footer and the Constant Contact footer.   So you're saying that even if the borders are set at 0, that the border color needs to be reset? (I know - it sounds like a dumb question!)  And resetting the border happens when you just change the color (in this case to match the border?)     ... View more

Thank you for the reply!! I did send it to my gmail and to another (non-gmail account) and have the same problem in Outlook 365. Below is the screenshot that went to gmail.  Below that is the best I could get in a test email - and still get lines .  Please note that I receive Constant Contact emails in Outlook all the time from other senders and never have I seen these lines in their email.  Maybe there is a trick I haven't learned yet, but I pretty much tried everything...   ... View more