Hi Caitlin, this was added by an API from WordPress. Two entries were made, one with the correct email, but no info and set to "no permission" and one "subscribed" entry with all the info but a typo in the email. I deleted the "no permission" entry manually in Constant Contact and thought I could then change the email on the other "subscribed" entry. Apparently I am caught in a loop as the deleted entry is only soft-deleted. I assume I can get backend support to hard delete that entry tomorrow when they are back at work so that I can then make the email change to the "subscribed" entry.
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